Driving Service Productivity: Value-Creation Through Innovation (Management for Professionals)
by John Bessant,Claudia Lehmann,Kathrin M. Moeslein
ISBN 13: 9783319059747
Format: Hardcover (242 pages) Publisher: Springer Published: 26 Aug 2014
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ISBN 13: 9783319349121
Format: Paperback (240 pages) Publisher: Springer Published: 23 Aug 2016